Director of Services and Facilities
Position Summary – 12 Month Leave Replacement Position
Columbus Residence Long Term Care Home is committed to Care, Compassion and Community. We provide long-term care to 76 residents and offer 23 one-bedroom independent living apartments. Over 35 years of caring, we support and encourage each resident’s unique personhood. We are dedicated to providing services that are holistic and wellness oriented, as we address the physical, spiritual, emotional, social and educational needs of our residents
The Director of Services and Facilities (Support Services and Maintenance) is responsible for overseeing the day-to-day operations and long-term success of the organization’s facilities. This leadership role is accountable for the operation of multiple departments, including food services, housekeeping, laundry, and maintenance, ensuring high-quality service delivery, operational efficiency, and compliance with health and safety standards. The Director will play a key role in promoting a positive environment for residents and staff in a long-term care setting as well as tenants in independent housing; ensuring the organization’s facilities meet both operational and regulatory requirements.
Key Responsibilities
- Lead and motivate department staff and supervisors, including Director of Support Services and Manager of Environmental Services, to ensure high performance, efficiency, and satisfaction of residents, tenants, staff, and visitors.
- Oversee food services, housekeeping, laundry, and maintenance, ensuring high-quality service delivery, operational efficiency, and compliance with health and safety standards.
- Oversee independent housing building operations and projects.
- Oversee safety protocols, ensuring staff are trained in emergency response procedures and that regular safety inspections are conducted.
- Lead quality improvement program, designing and implementing internal auditing system and updating polices and procedures.
- Source and evaluate quotes for required services, ensuring cost-effective options that maximize budget utilization and support operational efficiency.
- Oversee and maintain all service contracts, ensuring they remain in good standing and that coverage, terms, and documentation are kept up to date to support uninterrupted operations.
- Oversee recruitment, training, and performance management for staff across all departments.
- Manage major renovations, construction, and facility upgrades to ensure minimal disruption to residents and tenants.
Qualifications
Education & Experience
- Member in good standing of the Canadian Society of Nutrition Management.
- Food Safe Level 1 mandatory; Level 2 an asset.
- Knowledge of regulatory requirements related to healthcare, safety, and environmental health standards.
- Experience in facilities management, with at least 3 years in a leadership role within a healthcare or long-term care setting preferred.
- Experience in managing food services, housekeeping, laundry, and maintenance functions preferred.
- Experience managing unionized staff an asset.
Skills & Abilities
- Strong leadership and team management skills, with the ability to inspire and motivate diverse teams.
- Excellent communication skills, both verbal and written, with the ability to engage stakeholders at all levels.
- Strong problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite.
Working Conditions
- Up to Full Time (30-37.5 hours per week) based in Vancouver, BC, in a long-term care facility.
- Occasional evening or weekend work may be required, depending on operational needs.
- Ability to lift and move equipment or supplies may be required.
Job Types: Full-time, Part-time
Pay: $45.00-$48.00 per hour
Expected hours: 30 – 37.5 per week
Work Location: In person
