Dining Room Manager

Azhadi Vineyards is a new destination winery under construction scheduled to open Fall 2025 in Kelowna, BC. Azhadi Group is a privately held group of companies which develops and operates a selection of wineries and vineyards throughout the Okanagan Valley region, including the established Ex Nihilo Vineyards operating in Lake Country, BC.

We strive to provide best in class, beautiful experiences to our people and our guests. Gratitude is at our core; whether it be the land, the opportunity, or the people who we work with and visit us. We are building an environment where people come together, feel valued and will grow in their respective career paths.

We seek to provide meaningful work and create meaningful relationships. We respect people; we communicate openly; we are team players; we are accountable; and we are trustworthy.

Position Summary

Azhadi Vineyards is seeking an accomplished and hospitality-driven Restaurant Manager to lead the front-of-house operations at our fine dining restaurant. Rooted in elegance, cultural nuance, and exceptional service, this role is central to delivering a seamless and memorable guest journey. The ideal candidate brings experience in refined dining environments, a deep appreciation for food and wine, and the leadership finesse to build and inspire a high-performing team.

Key Responsibilities

Guest Experience & Service Standards

• Uphold and embody the highest standards of service, aligning with Azhadi’s fine dining ethos.
• Ensure an impeccable guest experience throughout all service periods, tastings, and events.
• Be a consistent presence on the floor—anticipating guest needs, resolving issues discreetly, and creating personalized moments.

Team Leadership & Development

• Recruit, train, and mentor a polished front-of-house team including servers, hosts, and bartenders.
• Lead daily pre-shift briefings, wine and service training, and uphold a culture of professionalism and attention to detail.
• Provide structured performance feedback and foster career development within the team.

Operational Excellence

• Oversee the day-to-day flow of service, table settings, floor plans, reservations, and guest pacing.
• Ensure compliance with all regulatory standards including health & safety, liquor licensing, and company protocols.
• Work in close coordination with the Executive Chef to synchronize service with culinary execution.

Wine & Beverage Program

• Ensure flawless wine service that reflects Azhadi’s premium small-batch offerings.
• Partner with the winery and sommelier team to deliver regular wine education for staff.
• Maintain accurate inventory, manage supplier orders, and support cellar organization and wine list curation.

Financial & Administrative Management

• Assist with budget planning, cost control, and labor management.
• Manage daily financial procedures: end-of-day reconciliation, cash-outs, payroll approvals, and reporting.
• Analyze service trends and provide insights for continual improvement.

Qualifications

• Minimum 3 years in restaurant management, with at least 2 years in a fine dining or luxury hospitality environment.
• WSET Level 2 certification required; WSET Level 3 or CMS certification considered a strong asset.
• Proven leadership experience with an emphasis on service training, team engagement, and guest satisfaction.
• Strong grasp of wine service, tasting menus, and refined dining protocol.
• Excellent interpersonal, organizational, and conflict resolution skills.
• Availability to work evenings, weekends, holidays, and event-based shifts.
• Serving It Right certification required.

Job Type: Full-time

Pay: $65,000.00-$75,000.00 per year

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• Paid time off
• Store discount
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Weekends as needed

Experience:

• restaurant management: 3 years (required)

Licence/Certification:

• WSET 2 certification (required)

Work Location: In person

Expected start date: 2025-09-08