Support Service Manager (CSNM Required) – CareCorp Seniors Services – Kamloops, BC
Full job description
Location: Pine Grove Seniors Community
Address: 313 McGowan Avenue, Kamloops BC V2B 2N8
Position Details: Permanent, Full-Time
Schedule: Mon to Fri 830am-430pm (with flexibility)
Compensation: Up to $77000, based on experience
About Us: CareCorp Seniors Services are a trusted company who provide superior healthcare and support services to long-term care and assisted living facilities across British Columbia. We are dedicated to providing high-quality care to our residents in a compassionate and supportive environment. Pine Grove Seniors Community values teamwork, professionalism, and excellence in service. We are seeking a dynamic Support Services Manager to lead our support services team and enhance the overall quality of life for our residents.
Position Overview: The Support Services Manager will oversee the daily operations of support services within our long-term care home. This role involves managing staff, ensuring compliance with regulations, and coordinating services that enhance resident care and facility efficiency.
Responsibilities:
- Supervise and lead the support services team, including cooks, dietary, housekeeping, laundry and maintenance staff.
- Ensure compliance with health and safety regulations and facility policies.
- Develop and implement policies and procedures to improve service delivery and resident satisfaction.
- Manage budgets and resources for support services, ensuring cost-effective operations.
- Collaborate with nursing and care teams to ensure a holistic approach to resident care.
- Monitor performance metrics and implement improvements as needed.
- Conduct training and development programs for support services staff.
- Foster a positive and collaborative work environment that encourages teamwork and excellence.
Qualifications:
- Certified member of the Canadian Society of Nutrition Management.
- Previous experience in a management role within food service, healthcare or long-term care setting.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal skills.
- Knowledge of regulatory requirements and best practices in long-term care.
- Ability to work effectively in a team-oriented environment.
Benefits:
- Competitive salary and benefits package.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
Job Types: Full-time, Permanent
Pay: $77,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
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