Support Service Manager + Cook – CareCorp Seniors Services – Squamish, BC

Location: Shannon Falls Retirement Residence
Address: 38225 3rd Avenue, Squamish, BC, V8B 0S2
Position Details: Temporary, Full-Time
Schedule: Cook on Sun & Mon (10-1830) & Manager on Tue, Wed, and Thurs 0800-1600 (flexible)

Compensation: Up to $38 per hour, based on experience

About Us: CareCorp Seniors Services are a trusted company who provide superior healthcare and support services to long-term care and assisted living facilities across British Columbia. We are dedicated to providing high-quality care to our residents in a compassionate and supportive environment. Shannon Falls Retirement Residence values teamwork, professionalism, and excellence in service. We are seeking a dynamic Support Services Manager to lead our support services team and enhance the overall quality of life for our residents.

Position Overview: This a combination of Cook and Support Services Manager you will oversee the daily operations of support services within our long-term care home. This role involves managing staff, ensuring compliance with regulations, and coordinating services that enhance resident care and facility efficiency.

Responsibilities as a Manager:

• Supervise and lead the support services team, including cooks, dietary, housekeeping, laundry and maintenance staff.
• Ensure compliance with health and safety regulations and facility policies.
• Develop and implement policies and procedures to improve service delivery and resident satisfaction.
• Manage budgets and resources for support services, ensuring cost-effective operations.
• Collaborate with nursing and care teams to ensure a holistic approach to resident care.
• Monitor performance metrics and implement improvements as needed.
• Conduct training and development programs for support services staff.
• Foster a positive and collaborative work environment that encourages teamwork and excellence.

Responsibilities as a Cook

• Prepare and cook meals according to the facility’s menu and dietary plans.
• Ensure meals meet the nutritional needs and preferences of residents.
• Follow food safety and sanitation guidelines, maintaining a clean kitchen environment.
• Assist in the planning and preparation of special meals and events.
• Maintain inventory of kitchen supplies and food items.
• Work closely with other team members to ensure efficient kitchen operations.
• Support special dietary requests, including those for residents with allergies, diabetes, or other health-related conditions.
• Monitor food quality, presentation, and portion control.

Qualifications:

• Completion of a recognized culinary program or an equivalent combination of training and experience.
• Food Safe certificate
• Previous experience in a management role within food service, healthcare or long-term care setting.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Knowledge of regulatory requirements and best practices in long-term care.
• Ability to work effectively in a team-oriented environment.

Pay: $35.00-$38.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

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