Food Service Manager – Calgary, AB

Job Description

The Food Service Manager is responsible for developing and implementing dining solutions to meet customer needs and tastes, overseeing and managing all dining operations.

Redefining the Patient Experience – We provide industry leading dining, environmental, facilities, and healthcare services in hospitals. By combining hospitality, science, and culinary expertise, we create environments where caregivers and patients can relax, recharge, and recover.

Our services range from Patient Dining, Retail Dining to Clinical Nutrition and beyond.

Every day, we’re finding new ways to positively impact your industry. Our portfolio of brands was specifically developed to address the needs of your guests and your organization.

Aramark’s services focus on enhancing productivity, creating an engaging environment, and promoting healthy living.

Job Responsibilities

Leadership
•    Use Aramark’s coaching model to engage and develop team members to their fullest potential
•    Reward and recognize employees
•    Ensure individual and team performance meets objectives and client expectations
•    Plan and lead daily team briefings
•    Ensure safety and sanitation standards in all operations

Client Relationship
•    Identify client needs and communicate operational progress

Financial Performance
•    Ensure the completion and maintenance of P&L statements
•    Deliver client and company financial targets
•    Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

Productivity
•    Bring value through efficient operations, appropriate cost controls, and profit management
•    Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
•    Ensure entire team is trained and able to implement
•    Supervise team regarding production, quality and control

Compliance
•    Maintain a safe and healthy environment for clients, customers and employees
•    Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Additional Responsibilities
•    Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
•    Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Requires at least 1 year of experience
Requires at least 1 year of experience in a management role
Bachelor’s degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark’s standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Must be able to stand for extended periods of time.

Education