Job Description

We’re looking for an experienced Food Service Manager who can help us provide food services in a Long-Term Care facility in Kamloops BC. Reporting to the Operations Manager, you’ll focus on dining operations, customer service and client relations. You will play a key role in staff relations and meeting food production expectations and quality.

Job Responsibilities

• Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees.
• Ensures compliance to food safety, sanitation, and overall workplace safety standards.
• Responsible for ordering, Inventory, Menu Development, Production Planning
• Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities.
• Provides overall direction and manages performance for all front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding.
• Directs, staffs, and trains food service department regarding food presentation, quality, cost control, and cash handling.
• Develops operational component forecasts and is able to explain variances. Responsible for component’s accounting functions.
• Responsible for ordering, Inventory, Menu Development, and Production Planning
• Monitors and Verifies Accounting Documentation through web-based systems.
• Follows Union seniority /scheduling standards and policies
• Develops and maintains strong leadership team
• Maintains and Verifies Employee work schedules through web-based payroll tracking systems
• Ensures compliance with all contract obligations.

Qualifications

•    Bachelor’s Degree or Diploma in relevant field.
•    CSNM designate
•    Menu management, balancing a budget and working within assigned operational costs / budget
•    Requires a minimum of 5+year’s progressive experience managing operations with financial and operational responsibility for the sites / departments
•    Minimum 2 years management in a unionized environment
•    Savvy with computers: online financial reporting, inventory software, online order portals, basic Outlook, payroll software, working with Office programs, maneuvering through different auditing systems used for operational tracking and reporting
•    Strong organizational and time management skills.
•    Ability to demonstrate excellent customer service using Aramark’s standard service model
•    Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
•    Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff.
•    P&L accountability and/or contract-managed service experience is desirable.
•    Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information.
•    Mandatory background check process is a requirement for all qualified candidates

Compensation Data

Salary Range (based on experience) $60,000-$65,000 CAD per year