Support Services Manager (CSNM Required)
Full job description
Facility Name: Eden Care Centre
Address: 9100 Charles St, Chilliwack, BC V2P 5K6
Position Details: Full-Time
Schedule: Monday – Friday (0800-1600)
Salary: Starting at $68,000 – $75,000 based on previous experience
About Us: CareCorp Seniors Services are a trusted company who provide superior healthcare and support services to long-term care and assisted living facilities across British Columbia. We are dedicated to providing high-quality care to our residents in a compassionate and supportive environment. We values teamwork, professionalism, and excellence in service. We are seeking a dynamic Support Services Manager to lead our support services team and enhance the overall quality of life for our residents.
Position Overview:
The Support Services Manager will oversee the daily operations of support services within our long-term care home. This role involves managing staff, ensuring compliance with regulations, and coordinating services that enhance resident care and facility efficiency.
Responsibilities:
- Supervise and lead the support services team, including cooks, dietary, housekeeping and laundry staff.
- Ensure compliance with health and safety regulations and facility policies.
- Develop and implement policies and procedures to improve service delivery and resident satisfaction.
- Manage budgets and resources for support services, ensuring cost-effective operations.
- Collaborate with nursing and care teams to ensure a holistic approach to resident care.
- Monitor performance metrics and implement improvements as needed.
- Conduct training and development programs for support services staff.
- Foster a positive and collaborative work environment that encourages teamwork and excellence.
Qualifications:
- Certified member of the Canadian Society of Nutrition Management.
- Previous experience in a management role within food service, healthcare or long-term care setting.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal skills.
- Knowledge of regulatory requirements and best practices in long-term care.
- Ability to work effectively in a team-oriented environment.
Benefits:
- Competitive salary and benefits package.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
Job Type: Full-time
Pay: $68,000.00-$75,000.00 per year
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Are you a certified member of the Canadian Society of Nutrition Management (CSNM)?
- How many years of long-term (or similar) experience do you have?
- How many years of managerial experience do you have?
- Can you reliably commute to Chilliwack for your shifts?
Work Location: In person
