Support Services Manager

Port Coquitlam, BC V3C 1Z4
$35–$37 an hour – Permanent, Full-time

Benefits

  • Pulled from the full job description
  • Paid time off
  • Vision care
  • Dental care
  • Extended health care
  • Flexible schedule
  • On-site parking

Full job description
This position involves working as a Support Services Manager supporting TWO of our Long-Term Care Facilities.

Facilities: Willingdon Care Centre (Burnaby) and Shaughnessy Seniors Community (Port Coquitlam)
Position Details: Full-Time
Schedule: Willingdon (Monday) and Shaughnessy (Tuesday – Friday)
Salary: Starting at $35.00 – $37.00 per hour based on experience

About Us: CareCorp Seniors Services are a trusted company who provide superior healthcare and support services to long-term care and assisted living facilities across British Columbia. We are dedicated to providing high-quality care to our residents in a compassionate and supportive environment. We values teamwork, professionalism, and excellence in service. We are seeking a dynamic Support Services Manager to lead our support services team and enhance the overall quality of life for our residents.

Position Overview:

The Support Services Manager will oversee the daily operations of support services within our long-term care home. This role involves managing staff, ensuring compliance with regulations, and coordinating services that enhance resident care and facility efficiency.

Responsibilities:

  • Supervise and lead the support services team, including cooks, dietary, housekeeping and laundry staff.
  • Ensure compliance with health and safety regulations and facility policies.
  • Develop and implement policies and procedures to improve service delivery and resident satisfaction.
  • Manage budgets and resources for support services, ensuring cost-effective operations.
  • Collaborate with nursing and care teams to ensure a holistic approach to resident care.
  • Monitor performance metrics and implement improvements as needed.
  • Conduct training and development programs for support services staff.
  • Foster a positive and collaborative work environment that encourages teamwork and excellence.

Qualifications:

  • Certified member of the Canadian Society of Nutrition Management.
  • Previous experience in a management role within food service, healthcare or long-term care setting.
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal skills.
  • Knowledge of regulatory requirements and best practices in long-term care.
  • Ability to work effectively in a team-oriented environment.

Benefits:

Competitive salary and benefits package.
Comprehensive health, dental, and vision insurance.
Paid time off and holiday pay.
Job Types: Full-time, Permanent

Pay: $35.00-$37.00 per hour

Application question(s):

Are you a certified member of the Canadian Society of Nutrition Management (CSNM)?
How many years of long-term (or similar) experience do you have?
How many years of managerial experience do you have?
Are you comfortable overseeing TWO of our care homes as a support services manager and can you reliably commute to Burnaby and Port Coquitlam for your shifts?
Are you comfortable with a 0800-1600 schedule or what alternative hours work for you?

Work Location: In person

Apply here

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