Catering and Premium Service Manager

Job Description

Level up your hospitality career working at Aramark and the doors open for career growth opportunities. We are looking for a Catering Manager at Thompson Rivers University.  Reporting to the Food Service Director, the Catering Manager will be responsible for the day-to-day operations of the Catering department.

Why Kamloops is a great place to live

• Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes.
• Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing
• Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few
• Amazing climate – 3rd mildest climate in a non-coastal city in Canada
• Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m

Why work for Aramark at Thompson Rivers University

• Work-life balance
• Summer vacation encouraged
• 2-week December Holiday closure
• Competitive Base Salary
• Health & Dental Benefits with no waiting period
• Employer Matched Pension Program

Job Responsibilities

• Oversee catering functions and special events for internal and external clients/ groups.
• Meet with clients to determine catering requirements, floor plans, rentals, staffing for events.
• Responsible for customer booking and creating contracts.
• Work closely with Executive Chef, plan menus for clients.
• Responsible for final approval of catering contracts pre-event.
• Ensure job instructions are clearly understood so that tasks are completed effectively to the client’s satisfaction.
• Ensure all staff provide quality, courteous service to all customers.
• Ensure that food and service meet quality control standards.
• Manage catering purchases and inventory.
• Participate in Operational Reviews for Catering Department.
• Responsible for Catering Budget.
• Conduct weekly meetings with team.
• Responsible for seeking new clients and sales to grow the business.
• Establish and maintain clientele rapports.
• Resolve customer concerns.
• Oversee staff scheduling.
• Oversee training and management of staff.
• Ensure proper handling of Company Property.
• Ensure all staff adhere to the Health and Safety Policy as well as Aramark Policies and Procedures.
• Adhere to the Aramark policies and procedures, as well as the Health and Safety standards.
• Uphold Classic Fare Catering standards through training and taking part in program updates offered by Head Office.
• Perform other duties assigned by your Manager.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• 2 – 4 years of Catering experience.
• Demonstrated experience in successful business growth.
• Completion of Hospitality or Food and Beverage program.
• Skilled in relationship building and customer service
• Strong leadership skills.
• Ability to multi-task.
• Attention to detail is a must.
• Valid driver’s license.

Education