Catering and Premium Service Senior Manager
Job Description
Reporting to the Food Service Director, the Catering Manager will be responsible for the day-to-day operations of the Catering department.
Job Responsibilities
- Oversee catering functions and special events for internal and external clients/ groups.
- Meet with clients to determine catering requirements, floor plans, rentals, staffing for events.
- Responsible for customer booking and creating contracts.
- Work closely with Executive Chef, plan menus for clients.
- Responsible for final approval of catering contracts pre-event.
- Ensure job instructions are clearly understood so that tasks are completed effectively to the client’s satisfaction.
- Ensure all staff provide quality, courteous service to all customers.
- Ensure that food and service meet quality control standards.
- Manage catering purchases and inventory.
- Participate in Operational Reviews for Catering Department.
- Responsible for Catering Budget.
- Conduct weekly meetings with team.
- Responsible for seeking new clients and sales to grow the business.
- Establish and maintain clientele rapports.
- Resolve customer concerns.
- Oversee staff scheduling.
- Oversee training and management of staff.
- Ensure proper handling of Company Property.
- Ensure all staff adhere to the Health and Safety Policy as well as Aramark Policies and Procedures.
- Adhere to the Aramark policies and procedures, as well as the Health and Safety standards.
- Uphold Classic Fare Catering standards through training and taking part in program updates offered by Head Office.
- Perform other duties assigned by your Manager.
Qualifications
- 2 – 4 years of Catering experience.
- Demonstrated experience in successful business growth.
- Completion of Hospitality or Food and Beverage program.
- Skilled in relationship building and customer service
- Strong leadership skills.
- Ability to multi-task.
- Attention to detail is a must.
- Valid driver’s license.
